I encourage you to look around and ask yourself what can be your “water pressure” that will help the employees and will be a small thing you will be able to build upon? Would it be more recognition? Something new in the break room? The ideas are endless but it’s a small step to showing employees that appreciation they are craving. Then you move onto your next “water pressure”. What is something else you can do to ensure that employees are recognized on a regular basis?
How do you Ensure you Keep Top Talent?
“I don’t have to worry about them.” Have you ever said or thought this phrase about an employee who simply shows up to work, works hard, and clocks out at the end of the day? They follow the rules, they don’t cause a lot of unnecessary noise and they do a good job at their craft. We often don’t think about these employees as much because they are not the ones where you have to do performance plans, write-ups, or go back and check their work.
Oprah Winfrey once said in a commencement speech at Harvard, “...and as soon as that camera shuts off, everyone always turns to me and inevitably, in their own way asks this question: 'Was that, ok?'" She goes on to point out all the individuals she has heard it from and says, “[We] all want to know one thing: “Was that, ok?” “Did you hear me?” “Do you see me?” “Did what I say mean anything to you?”.
Appreciation is key to retaining top talent, and it is so easy to get distracted by the individuals who are not hitting the mark that you are not checking in with the ones who come in every day and show up and do their job. Make a point to check in and acknowledge any worker when you reflect and say, “I don’t have to worry about them”. It’s easy to forget the ones who don’t make the noise, and you are surprised when they leave.