Seaport-E

About Seaport-E

SeaPort-e is the Navy’s electronic platform for acquiring support services in 22 functional areas, including Engineering and Training services and solutions.

Allied Reliability Contract Number: N00178-14-D-7160

Contract Award Date: 19 November 2013

Contract Place of Performance: All Seven Zones

TEAM MEMBERS

Allied Reliability Group offers best-in-industry maintenance, reliability, and operational consulting and services, training, staffing, and integrated software solutions servicing industrial, manufacturing, and government clients.

GP Strategies is a global performance improvement company and a leader in sales and technical training, e-learning solutions, management consulting, and engineering services.

http://www.gpstrategies.com/seaport/

Task Orders

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QUALITY POLICY STATEMENT

Allied Reliability is committed to achieving 100% customer satisfaction and to attaining zero defects to the services and products provided to our customers. This commitment is achieved through quality management dedicated to continuous improvement, hard work, and attention to detail. We realize that every problem has a root cause that can be identified and permanently corrected; therefore, our guiding objectives are: (1) 100% customer satisfaction; (2) zero defects; (3) continuous improvement; (4) identification of root cause; and (5) permanent corrective actions.

QUALITY SYSTEM STRUCTURE

Each project implementation team is required to develop and implement procedures to complete their Quality System tailored to their services and client base and satisfy customer-mandated policies/procedures. At a minimum, the project team is required to maintain and implement procedures to address the following areas: Quality Records, Internal Audits, Control of Nonconforming Products, and Corrective/Preventive Action.

MONITORING & MEASURING PROCESS

Each project team has developed procedures to monitor and measure processes and demonstrate the effectiveness of the processes to achieve planned results. When planned results are not achieved, corrective action is taken to ensure conformity of the product. Types of monitoring and measurement processes used for government deliverables include: receipt inspection, in-process inspection, and final inspection. These processes are performed to ensure the product conforms to specified requirements, or is held until all required reviews and inspections are complete, or citing complete evidence of conformance.

CONTINUOUS IMPROVEMENT

Procedures are established and implemented for the continuous improvement of the effectiveness of the Quality System through the use of the quality policy and objectives, audit results, analysis of data, corrective and preventive actions, and management review. Allied Reliability is focused on assisting clients in their pursuit of operational excellence and rapid improvement by providing consulting, training, and implementation assistance to dramatically improve the quality, lead time, and cost of their critical processes. Services include Lean Enterprise, 5S, Six Sigma, Maintenance and Reliability, Kaizen, and Management Systems programs.

CUSTOMER SATISFACTION

Allied Reliability Customer Satisfaction Surveys are used to monitor customer perception as to whether customer requirements are being met. Allied Reliability reviews surveys received from our customers to track indicators; identify root causes or trends; and develop, implement, and track actions taken based on customer feedback. Additionally, open and honest communication throughout the project implementation and specific feedback during project reviews are leveraged to course correct or enhance delivery during projects.

CUSTOMER SATISFACTION

Andie Cruser

DIRECTOR - HUMAN RESOURCES

crusera@alliedreliability.com

Cell:

(812) 580-8286

Fax:

(812) 346-3292

CONTRACT

Tim Weilbaker

VICE PRESIDENT - CONSULTING & TRAINING

weilbaker@alliedreliability.com

Office:

(812) 722-0123

Cell:

(812) 927-0436

PROGRAM MANAGEMENT

Lance Bisinger

PRINCIPAL - GOVERNMENT SALES

bisinger@alliedreliability.com

Cell:

(319) 329-3500

Global Headquarters

1-843-414-5760

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